cora Connect – Seamless integration for Matrix42

blog cover

Introduction

With cora Connect, cora offers an official, certified interface for the seamless integration of cora machines into Matrix42. The solution enables real-time connection via a secure REST API and is directly integrated into the Matrix42 UI – for maximum efficiency and transparency in IT service processes.

Technical architecture and functions

  1. Real-time REST API connection
  • Secure connection between Matrix42 and the cora Cloud via a REST API.
  • Basis for automatic synchronisation of all processes – from the removal to the return of IT assets.
  • Future-proof cora API connection.
  1. Full integration into Matrix42
  • Foundation for workflows and dialogues directly in the Matrix42 interface.
  • No media breaks – all processes are centrally controlled in Matrix42.
  1. Flexible use as Matrix42 web services und workflow integration
  • Can be integrated into Matrix workflows or used as a Matrix web service.
  • Automated processes for IT asset lifecycles.

Benefits for IT teams

24/7 self-service for employees: IT assets can be picked up, returned or exchanged at any time.
Full transparency across all IT processes – from request to automation. ✅ Cost savings: Reduction in on-site personnel costs through automation and self-service solutions.
Time savings: Fewer manual processes and faster processing thanks to automated workflows.
Audit-proof & traceable automated handover: All processes are centrally documented and audit-proof.

Summary

cora Connect enables the seamless integration of Cora machines into Matrix42 via a secure real-time REST API, providing 24/7 self-service for IT assets and full transparency of all processes. Automation saves IT teams time and money, while guaranteeing an audit-proof and traceable handover. The solution is future-proof, reduces manual effort, and efficiently optimises IT service processes.

Logo

Start your process improvement

Contact us and find out more.

Get started