How mountX supports your company transformation
Our customers take center stage. Through close cooperation and individual solutions, we achieve significant improvements in a wide range of specialist areas and industries.
Our references
Success stories
Find out how mountX supports the optimization of various service processes.
" In our search for a future-oriented IT service management solution, we found what we were looking for in Matrix42. Together with the Matrix42 consulting partner mountX, asset management was successfully implemented in the first project step. The go-live took place in April 2024. The next project step will be the implementation of the Incident and Service Request Management modules, including the self-service portal with web store. The go-live of these modules is planned for November 2024. With the help of mountX and Matrix42, the underlying processes and workflows in IT service management will become more efficient, more targeted and ultimately more cost-effective.” About the company: Hermann Pfanner Getränke GmbH was founded in 1856 and is completely family-owned. in family ownership. The Austrian company, known for its fruit juices and iced teas, employs a total of 1,000 people throughout Europe. Pfanner has production facilities in Austria, Italy, Germany and Ukraine. "
Daniel Klee
Teamleader IT-Security & IT-Infrastructure" For us, Matrix42 is the solution par excellence for making global working possible. It was important to us that the solution could be extended relatively easily and that standard changes could be automated. In addition, users should be able to order hardware themselves with a simple approval workflow.
mountX supports our Matrix42 solution to enable all of this, and it‘s great that everything comes from a single source. "
Gerald Danko
Head of IT" Our implementation partner mountX was a key factor in our success. The partner's geographical proximity, in-depth understanding of processes, and pragmatic approach not only facilitated the launch but also helped Stiegl build long-term in-house expertise.
Matrix42 was the best combination of ITIL standardisation, flexibility, price, and a partner that really suits us. "
Lucas Tichy
Teamleiter IT-Operations